ARCHEAN Technologies propose several services to carry you for your project from the study to the commissioning.
Before any delivery on site, we can realise a Factory Acceptance Test in order to check every point of the system. This FAT is realised with the customer and the issue is completed with a FAT record.
We offer Site Acceptance Test/Commissioning once the system is installed on site. This is made with the customer and the issue is recorded with a FAT record.
We offer training for the systems delivered.
We offer annual maintaining contract in order to do a general check of the system and update versions if needed. These can be remoted or standard.
We offer two kinds of remote services : remote maintaince and remote intervention in case of emergencies.
We have an after sales service for defective products we have supplied. Our products are uner warranty during two years.
Equipements are repaired in our workshop, it enables us to be reactive and reduce delays.